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FROM PHYSICS TO PHILOSOPHY — SIMULATE WITH AI
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Support Boundary Studio 🛟

Before an AI bot ever talks to a real customer, pilot-test it here. Ask it real questions, see what it would actually say, catch what it gets wrong or shouldn't answer alone — then export a ready-to-use knowledge base and escalation ruleset for whatever you deploy.

Step 1 of 3 · Set up the pilot

What kind of business is this for?

🥐

Bakery / café

Food service, walk-in and online orders.

💼

Freelancer / consultant

Coaching, design, writing, advisory work.

📚

Tutoring / coaching

Education or skills-training business.

💇

Salon / personal care

Appointment-based personal services.

🛍️

E-commerce / affiliate shop

Online store or product reviews and links.

🔧

Local repair / trade service

Plumbing, electrical, repair, home services.

Products/services, channels, pricing basics, policies — anything a new support hire would need on day one.

Start with what you already know. You'll add more as the pilot reveals gaps.

Common ones:
" tag near the bottom.'); lines.push('3. Open the HTML file for the page on your site where you want the chat bubble to appear (usually every page, so add it to a shared header/footer template if your site has one).'); lines.push('4. Paste the copied block right before the closing "" tag.'); lines.push('5. Save and upload/publish the page. Reload it in your browser — the chat bubble should appear in the bottom-right corner.'); lines.push(''); lines.push('OPTION B — WORDPRESS'); lines.push('1. In your WordPress dashboard, go to Appearance > Theme File Editor (or use a "Insert Headers and Footers" / "Code Snippets" plugin if your theme editor is restricted — recommended, since it survives theme updates).'); lines.push('2. Paste the same block described in Option A step 2 into your theme\'s footer.php, just before "", or into the plugin\'s "footer scripts" box.'); lines.push('3. Save. The bubble will now appear on every page using that theme/footer.'); lines.push(''); lines.push('OPTION C — SHOPIFY'); lines.push('1. Go to Online Store > Themes > Edit code.'); lines.push('2. Open "theme.liquid" under the Layout folder.'); lines.push('3. Paste the block from Option A step 2 just before "".'); lines.push('4. Save. The bubble will appear storewide.'); lines.push(''); lines.push('OPTION D — WIX'); lines.push('1. Go to Settings > Custom Code (under Advanced).'); lines.push('2. Add a new custom code snippet, paste the block from Option A step 2 in, set it to load on "All Pages" and place it at "Body - end".'); lines.push('3. Save and publish your site.'); lines.push(''); lines.push('OPTION E — SQUARESPACE'); lines.push('1. Go to Settings > Advanced > Code Injection.'); lines.push('2. Paste the block from Option A step 2 into the "Footer" box.'); lines.push('3. Save. Squarespace applies footer code sitewide automatically.'); lines.push(''); lines.push('TESTING AFTER YOU ADD IT'); lines.push('1. Open your live site in a fresh/incognito browser window (so you see it the way a new visitor would).'); lines.push('2. Click the chat bubble, paste a Gemini key when asked, and ask a few of the same questions you tested in the pilot.'); lines.push('3. Confirm the answers match what you approved, and that anything on your escalation list correctly says a person will follow up rather than guessing.'); lines.push('4. If something looks off, come back to Support Boundary Studio, load your saved pilot (or run a few more pilot questions), re-export, and download a fresh widget file to replace this one.'); return lines.join('\n'); } document.getElementById('downloadGuideBtn').addEventListener('click', function () { downloadFile('support-boundary-widget-setup-guide.txt', buildSetupGuide(), 'text/plain'); }); document.getElementById('restartBtn').addEventListener('click', function () { if (!confirm('Start a new pilot? This clears the current business setup, rules, and approved answer bank.')) return; clearDraft(); window.location.reload(); }); var exportBtn = document.getElementById('exportDraftBtn'); if (exportBtn) exportBtn.addEventListener('click', exportDraftFile); var importInput = document.getElementById('importDraftInput'); if (importInput) { importInput.addEventListener('change', function () { var file = this.files && this.files[0]; if (!file) return; var reader = new FileReader(); reader.onload = function () { try { var draft = JSON.parse(reader.result); applyDraftObject(draft); saveDraft(); var bar = document.getElementById('draftRestoredNote'); if (bar) { bar.hidden = false; bar.textContent = 'Loaded pilot from ' + file.name + '.'; } } catch (e) { alert('Could not read that file — make sure it is a JSON file exported from this app.'); } }; reader.readAsText(file); importInput.value = ''; }); } var clearBtn = document.getElementById('clearDraftBtn'); if (clearBtn) { clearBtn.addEventListener('click', function () { if (!confirm('Clear all saved pilot data and start fresh? This cannot be undone.')) return; clearDraft(); window.location.reload(); }); } renderRules(); restoreDraft(); if (localStorage.getItem(DRAFT_STORAGE)) { try { var d = JSON.parse(localStorage.getItem(DRAFT_STORAGE)); var bar = document.getElementById('draftRestoredNote'); if (bar && (d.bizContext || (d.bank && d.bank.length))) { bar.hidden = false; bar.textContent = 'Restored your saved pilot from ' + (d.savedAt ? new Date(d.savedAt).toLocaleString() : 'earlier') + '.'; } } catch (e) { /* ignore */ } } })();